Legal Document

live baji's Privacy Policy

This document provides a full explanation of how your personal information is collected, why it is used, and how securely it is kept.

SSL Encryption Secured
For Ages 21 and Above
Written in Bengali
Last Updated: January 2025

Welcome to the live baji platform. This Privacy Policy ("Policy") provides a detailed account of our practices and responsibilities regarding users' personal information. Reading our Terms and Conditions alongside this Privacy Policy will keep you fully informed about the terms of using the service. By using this website and its services, you are considered to have given your consent to the collection and processing of information as described below.

Introduction and Applicability

This Privacy Policy applies to all services provided through the live baji website (https://livebaji.cam) and its associated mobile applications. In this policy, "we", "our", or "platform" refers to the live baji service, and "you" or "user" refers to individuals who visit this website or use its services.

The minimum age to use our service is 21 years. Minors — that is, anyone under the age of 21 — are not permitted to register or use this platform.

This policy may be updated from time to time. In the event of changes, the updated date will be noted on this page, and where necessary, a notification will be sent to the registered email address.

This policy has been prepared in accordance with applicable data protection regulations in Bangladesh. For any questions or concerns regarding your data, please contact our support team via live chat.

What Data We Collect

We collect various categories of data as needed to operate and improve the live baji service. A description divided into three main categories is given below.

1. Information You Provide Directly

Information you provide yourself at the time of registration or while using the service:

  • Full name (as per legal documents)
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • Bangladeshi National ID or passport number (during account verification)
  • Bank account or mobile banking details (bKash, Nagad, Rocket, Upay — for transaction purposes only)

2. Automatically Collected Information

When you visit our platform, certain information is automatically recorded through technical processes:

  • IP address and geographic location (at the country and division level)
  • Device type, operating system, and browser information
  • Pages visited, session duration, and click patterns
  • Referral URL (the source from which you arrived at the site)
  • Cookie and local storage data

3. Transaction and Gaming Data

  • Deposit and withdrawal records and methods
  • Game play history, bet amounts, and results
  • Bonus claims and usage details
  • VIP level and points history

Use of Collected Data

We use collected data only for specific and lawful purposes. The core principle of live baji is to retain no more data than necessary and not to misuse any data collected.

  1. Account Management and Verification: Completing the registration process, confirming identity, and keeping accounts secure.
  2. Service Delivery: Keeping games, betting, deposit, and withdrawal services running and processing transactions.
  3. Customer Support: Verifying account and transaction details in order to provide assistance via live chat or email.
  4. Fraud and Abuse Prevention: Detecting suspicious activity, preventing money laundering, and stopping rule violations such as opening multiple accounts.
  5. Promotional Communications: Sending notifications about bonuses, offers, and updates with your consent (which can be withdrawn at any time).
  6. Platform Improvement: Analysing user experience to improve the quality of services.
  7. Responsible Gaming: Monitoring unusual betting behaviour and taking necessary steps to support responsible play.

Data Disclosure to Third Parties

live baji does not sell users' personal data or transfer it to third parties for commercial purposes. However, there are specific circumstances in which disclosure may be necessary:

Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, and security analysis. These parties receive only the data required for their specific task, and strict data protection agreements are maintained with them.

Legal Obligations

If disclosure of data to authorities is required under Bangladeshi law or by order of a competent court, it will be done. In such cases, we will endeavour to notify the user to the extent permitted by law.

Business Transfers

In the event of a change of business ownership, merger, or acquisition, user data may be transferred to the new controlling entity. Notice will be given in advance in such circumstances.

We never sell or rent your data to advertisers, marketing agencies, or unrelated third parties.

Cookies and Tracking Technology

Our website and app use cookies and similar tracking technologies to improve the user experience and ensure the functionality of the service.

Essential Cookies

These cookies are necessary for maintaining login sessions, saving language preferences, and ensuring security. Disabling them may prevent the platform from functioning correctly.

Analytics Cookies

Analytics cookies are used to collect information about which pages users visit most, where they spend more time, and which parts of the service are causing problems.

Cookie Controls

You can change the option to accept or reject cookies from your browser settings. However, rejecting essential cookies may affect login and transaction functionality.

Data Security Measures

live baji applies industry-standard technical and administrative measures to protect user data. The key components of our security framework are described below.

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted via SSL technology, making it impossible for third parties to read.
  • Password Hashing: Your password is never stored directly — it is stored in a transformed form using industry-standard hashing algorithms.
  • Access Controls: Only authorised personnel can access specific data as required. Access to the full data set is strictly limited.
  • Regular Security Audits: Regular security assessments and vulnerability tests are conducted on our systems.
  • Payment Data Protection: Mobile banking PINs, OTPs, or passwords are not stored with us. Sensitive transaction details pass directly through the payment provider's system.

While we work hard to protect your data, it is not possible to guarantee complete security on the internet. It is your own responsibility to keep your account password strong and not share it with anyone.

Data Retention Period

We retain user data only for as long as necessary. The retention period may differ depending on the type of data:

Account Information

Account-related data will be retained for as long as your account remains active. Even after an account is closed, certain data may be kept for a defined period for the resolution of financial disputes and legal requirements.

Transaction Data

Records of deposits, withdrawals, and gaming transactions are retained for an extended period for financial accountability and dispute resolution.

Marketing Data

If you withdraw your consent to marketing communications, the relevant data will be deleted within a reasonable period.

Your Rights Regarding Your Data

You have the following rights concerning your personal data. To exercise these rights, please contact our support team via live chat or email.

  1. Right of Access: You have the right to receive a copy of what data we hold about you and how we are using it.
  2. Right to Rectification: If any of your data is inaccurate, you may request that it be corrected.
  3. Right to Erasure: In certain circumstances you may request that your data be deleted, though some data may need to be retained due to legal obligations.
  4. Right to Object: You may object to the use of your data for specific purposes, in particular to stop marketing communications.
  5. Portability: You may request your data in a structured, machine-readable format.
  6. Withdrawal of Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

You can find more information about controlling your gaming habits on our Responsible Gaming page, such as options for self-exclusion or setting limits.

Protection of Minors

live baji strictly enforces its age policy. Use of the service by anyone under the age of 21 is strictly prohibited.

We verify age at the time of registration through date of birth and identity document checks. If it is found that an account holder registered by providing a false age, their account will be suspended immediately and we reserve the right to forfeit any deposited funds.

If any minor's data has been collected inadvertently, we will delete it immediately and close the associated account. Please notify our support team if you become aware of any such instance.

Policy Changes and Updates

This Privacy Policy may be revised from time to time to keep pace with improvements to the live baji service, legal changes, or industry best practices.

In the event of changes, the "Last Updated" date at the top of this page will be amended. For significant changes, advance notice will be sent to the registered email address or a prominent notice will be published on the platform.

Continued use of the site after any changes will be considered acceptance of the revised policy. It is therefore recommended that you review this page regularly. You may also visit our About Us page for full details on the terms of using our service.

Contact for Privacy Matters

If you have any questions, objections, or requests regarding this Privacy Policy, please contact our support team. We provide 24/7 live chat support in both Bengali and English.

Live Chat Support

Chat directly with our support team. Available seven days a week, twenty-four hours a day — in both Bengali and English.

Email Contact

For privacy-related inquiries, please contact us by email:
[email protected]

For general questions, visit our Frequently Asked Questions (FAQ) page where you'll find answers about payments, accounts, and services.